Export and international B2B
The framework for delivery rules, customs, import compliance, payment and risk in cross-border quotations.
Last updated: 27 July 2026These terms apply to B2B quotations for buyers outside Türkiye. A signed agreement, order confirmation, pro forma invoice and written quotation take priority.
A website request is not a binding order. A sale forms only after written acceptance and completion of the stated payment or document conditions.
Currency, quotation validity, deposit/balance schedule, bank charges and payment method appear in the pro forma or confirmation. Unless agreed otherwise, buyer and correspondent-bank charges are borne by the buyer.
Production, allocation or shipment may wait until payment and compliance review are complete.
The selected Incoterms® 2020 rule, named place/port and version will be stated in each quotation. Cost, risk, carriage, insurance and customs duties are allocated under that rule.
Incoterms do not themselves govern specifications, payment, title, defects or dispute law; these are addressed separately.
Çakıroğlu handles the Turkish export steps expressly allocated to it. The buyer is responsible for import licences, duties, local registration, labelling, product notifications, restrictions and resale compliance in the destination market unless agreed otherwise.
Before use in food, cosmetics, medicines, biocides or another regulated application, the buyer must confirm target-market compliance.
Availability of a certificate of analysis, safety data sheet, origin, health/phytosanitary, halal or other documents is confirmed by product and country. Official or third-party documents may be charged separately.
Natural botanical products may vary in colour, aroma and composition within the written specification by crop and batch. Sample approval is read together with the agreed production specification.
The buyer promptly checks transport damage, quantity, seal and documents. Claims should include lot number, photographs, transport records and, where needed, accredited analysis.
Goods cannot be returned without written authorisation. Custom, private-label or opened goods are considered only for verified contractual non-conformity.
Both parties comply with applicable export controls, sanctions, anti-bribery and customs rules. Orders involving prohibited countries, parties, end uses or payment channels may be rejected or suspended.
Port closure, embargo, war, authority action, natural disaster, carriage or raw-material interruption beyond reasonable control extends time to the extent affected.
The governing law and court or arbitration venue are stated in the order confirmation or special agreement. If omitted, Turkish law applies.
Türkiye is a party to the United Nations Convention on Contracts for the International Sale of Goods (CISG). Its application or exclusion depends on the transaction and written agreement.
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